Assigning a particular task associated with a business to another company and paying them if they show the promised results is called outsourcing. For example, LG electronics will manufacture goods in Korea and distribute them all over the world. A company in the U.S. totally non-connected to LG will serve the U.S customers who want to register a complaint about the LG product they have purchased or know how a certain feature works. There are millions of people all around the globe in the IT service management industry which provides such services on a very large scale basis.
Advantages and Disadvantages of BPO Services
As it is usually cheaper to outsource work to developing countries, most high class corporate companies play with the local employment market. The customers who call the third world countries are usually annoyed by the totally different accent they hear. Corporate companies face their competition efficiently…
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